Shipment Policy
Shipment Policy
At Janta Steel, we are committed to delivering your products safely, promptly, and efficiently. This Shipment Policy outlines our procedures and practices regarding the delivery of your orders.
1. Shipping Coverage
We deliver across India, including metro cities, towns, and remote areas. For international shipping, please contact our team directly to check availability and terms.
2. Processing Time
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All orders are processed within 2 to 4 business days.
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Orders are not processed or shipped on weekends or public holidays.
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In case of a high volume of orders or unexpected delays, you will be notified via phone or email.
3. Shipping Methods & Delivery Time
We partner with trusted courier and logistics services to ensure safe delivery. Delivery times may vary based on the product type, quantity, and location:
| Shipping Type | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5 to 10 business days |
| Bulk/Heavy Items | 7 to 14 business days |
| Express Shipping* | 2 to 5 business days |
4. Shipping Charges
Shipping charges are calculated at checkout based on your location, order weight, and delivery preference.
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Standard orders may be eligible for free shipping based on order value.
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Bulk or customized orders may have additional freight charges, which will be communicated in advance.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with tracking details. You can track your shipment via the courier partner’s website.
6. Packaging
All items are carefully packaged to ensure they reach you in perfect condition. If your order includes fragile or stainless steel products, additional protective packaging is used.
7. Delays & Issues
While we aim for timely delivery, there may be delays due to:
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Weather conditions
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Transportation disruptions
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Unforeseen logistical issues
We will keep you informed in such cases and work to resolve any concerns promptly.
8. Damaged or Lost Packages
If your order arrives damaged or appears to be lost:
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Notify us within 48 hours of delivery for damaged items.
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For undelivered packages beyond the expected timeframe, contact us for investigation and resolution.
9. Contact Us
For any shipment-related queries, feel free to reach out to our support team:
Janta Steel
Email: [
📧 sales@jantasteel.com
]
Phone: [
📞 +91 79696 66966
]
